How TMS kept Bishop's Move on the move

Bishop's Move Removal Lorry

It’s no easy task keeping up with perpetual change in the transport industry, and in particular making others aware of regulatory compliance and its importance.

 

This is a familiar scenario for Simon Gibbs, Group Operations Manager at Bishop's Move - the removals company whose vehicles are a familiar sight on the UK’s motorways. Simon is Transport Manager for the company’s Portsmouth, Crawley, Oxford and Exeter sites, and oversees DVSA compliance in general across the organisation.

 

Helping him navigate the complexities of industry regulation is Ian Dodd, Managing Director and Principal Consultant of Transport Management Solutions.

 

“For over 5 years, Ian has been assisting Bishop’s Move and supported me personally in expanding my knowledge and understanding,” says Simon. “This help has brought the company in line with DVSA compliance to the stage where I would feel comfortable to have an unannounced visit from the DVSA at our sites. On a personal note, I not only class Ian as a conscientious and reliable supplier, but a personal friend along with his wife Sandra.

 

Over the period of time working with Ian, we have improved our Operator Compliance Risk Scores (OCRS), Tachograph and Working Time Directive infringement rates – all areas that have the potential to present problems when under the scrutiny of a detailed audit.”

 

So what qualities does Simon think make Ian and his business stand out from other transport management consultancies?

 

“I would point to Ian’s willingness to share information with us without being asked “what’s new”, and always being happy to send drafts of memos and policies required which in turn assist me in writing policies for our own business.

 

I’d recommend Ian and Transport Management Solutions on the basis of his amazing knowledge of the ins and outs of the transport industry, and the way in which he can explain things that on face value look complicated.

 

In my opinion, his input to the reputation of Bishop’s Move has been immense in terms of our current standings within the DVSA compliance requirements.”

 

If you'd like to understand how Ian and Transport Management Solutions can offer tailored support to your operation, please call 01275 390001 or email admin@transportmanagersolutions.co.uk.

 

(Image credit: Exeter Chamber of Commerce)