Operator, Control Staff and Driver Training
Training is about results
Making sure your staff know the regulations, know why they are important and know what you expect of them.
We guarantee our training; if your staff do not understand we will do it again for free!!!
A driver who has received proper training should be able to:
- drive more safely than a driver who has not received proper training
- work more efficiently than a driver who has not received proper training
- make risk assessments and understand risk management
- provide good customer service
- and contribute to your transport business’s positive image
Our trainers are professional managers with years of practical experience, enabling them to explain complex regulations in practical terms.
We give you a copy of the course material and attendance records to enable you to evidence what the staff were taught.
For more information on how we can help you solve and manage your
transport problems contact us or call 01275 390001
Driver Hours and Tachograph Compliance Training
Many operators are not aware that DVSA expect operators to ensure that their drivers are aware of the driver regulations.
Quote from the Good Practice Guide
“Training should cover all aspects of drivers’ work and you should put a system/procedure in place for each separate duty carried out. We recommend that you set out each system/procedure in an operations instruction manual so that everybody, from driver and trainer through to top management, knows exactly what procedure needs to be carried out for each item and can refer to it at any time.” DVSA The Safe Operator’s Guide - click here to view
Our course, supported by the training record and course information, more than just ticks the box as
we focus on the issues that your drivers are struggling with by undertaking an analysis of the driver’s tachographs prior to the training to ensure that your drivers can use the tachographs that are fitted to your truck
we use tachograph simulators as part of our presentations
we give each driver a summary of the drivers’ hours regulations and an operator’s guide for the tachograph fitted to their vehicle which can be added to your staff handbook
we provide you with a full set of training records and details of the course that puts the final tick in the box enabling you, as the operator, to demonstrate you have met your obligations
we can arrange further analysis of the driver’s tachographs to demonstrate the improvement in performance.
Mentoring is very effective in the development of management skills and confidence in support of technical training. Mentoring works because the mentee benefits from years of practical experience whilst addressing real life situations in your business, and the business gains from having the view of an experienced manager who has witnessed the issues first hand.
For more information on how we can help you contact us or call 01275 390001